BTS DIGITAL unveiled expanded capabilities for its Aitu messenger at AI & Digital Bridge 2026. Headline features include real-time automated chat translation between Kazakh and Russian, in-chat peer-to-peer payments, and legally binding digital document signing via EDS. The company also demonstrated AI to You, a conversational public services assistant.
According to BTS DIGITAL, Aitu maintains an active audience exceeding one million monthly users. The company positions the software as a sovereign national communications platform uniting private messaging, verified institutional alerts, and public e-services.
Bilingual Machine Translation and Peer-to-Peer Payments
During the product briefing, executives demonstrated core messaging enhancements. Users can establish dedicated group spaces for family networks, school classrooms, university student bodies, and corporate teams.
The platform integrates automated real-time translation between Kazakh and Russian text. This allows participants in group threads to communicate seamlessly in their preferred language.
Another demonstrated capability is native peer-to-peer financial remittance inside the conversation thread. Processing fees, transfer limits, and partner banking rails were not itemized in the initial press statement.
Verified Senders and In-App Digital Document Signing
Government agencies, enterprise corporations, and registered businesses undergo formal verification badges inside Aitu. According to the company, official state notices and verified utility bills are already routed through the network.
Cryptographic sender validation is designed to protect citizens by clearly distinguishing legitimate public sector notifications from phishing attempts and unauthorized accounts.
Furthermore, Aitu supports legally binding actions: contracts and certificates can be signed via Kazakhstan’s national Electronic Digital Signature (EDS) directly inside chat threads without third-party redirects.
Conversational AI Assistant for Public Services
Integrated into the core application, the team showcased AI to You — an intelligent conversational agent facilitating citizen access to digital government services.
Per developer specifications, users enter queries in plain natural language. The assistant locates the relevant civil service, retrieves documentation, or executes standard administrative requests.
The precise list of supported public services and rollout timelines were not cataloged in the release.
These features expand Aitu beyond conventional messaging: alongside chat, the platform consolidates official notifications, retail transactions, and paperless legal workflows. The next strategic frontier centers on automated civil services via conversational AI.
