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kaspi merchant cabinet, Kaspi’s seller dashboard, is available as soon as you join the Marketplace on Kaspi.kz. It works through the Kaspi Pay app and a browser, letting sellers manage products, delivery and orders at any time (guide.kaspi.kz).
What happened
Kaspi describes the dashboard as a tool for sellers’ everyday work. Sellers can update products, set up delivery, process orders and edit warehouse details. They can also add managers and view their seller rating.
To sign in through a browser, go to kaspi.kz/mc. On a phone, use Kaspi Pay. If you forget your password, there is a “Forgot password?” link on the login page (satushy.kz).
How to sign in to kaspi merchant cabinet
When you sign in to the web dashboard using your email address, Kaspi asks for a verification code every time by default. The email comes from noreply@kaspi.kz, with the sender shown as “Seller Dashboard”.
To avoid entering a code every time, tick “Remember this device”. Kaspi also warns that its employees never ask for verification codes. Never share yours with anyone else.
What this means for sellers
You can hand over some tasks to an employee. The web dashboard lets stores on Kaspi add a manager with their own permissions. In the menu, go to “More → Users → Add user”.
Enter the employee’s name and email address, select a city and warehouse, set their permissions and save the changes. To give them access to all stores, select “All” in the list of cities. An activation email will be sent to the manager at the address provided.
When a manager needs access through Kaspi Pay
A manager can add products, change prices and process orders. Managing warehouse hours and adding employees requires extended access. So when assigning a manager, decide upfront which tasks the employee will handle.
Here’s an important detail: adding a manager through a browser only gives them access to the web dashboard. If an employee needs both versions, assign them through the Kaspi Pay app.
The dashboard itself becomes available once the store is connected. The requirement to accept payments through Kaspi Pay on at least 20 days over the past two months applies to joining the Marketplace. There is no need to register separately for the dashboard under this requirement.
